Terms - conditions
Welcome customers to mykingdom.com.vn.
We are Viet Tinh Anh Joint Stock Company with head office address at 33-35 D4 Street, Him Lam Residential Area, Tan Hung Ward, District 7, Ho Chi Minh, established e-commerce site www.mykingdom.com. vn and has been officially notified to the Ministry of Industry and Trade of Vietnam.
When you access our website, it means you agree to these terms. The website reserves the right to change, modify, add or remove any portion of these Terms of Sale, at any time. Changes are effective immediately upon posting on the website without prior notice. And when you continue to use the website, after changes to these Terms are posted, it means you accept those changes.
Please check back regularly to update our changes.
Instructions for using the website
When accessing our website mykingdom.com.vn, customers must ensure they are 18 years old or access under the supervision of a parent or legal guardian. Customers ensure to have full civil acts to carry out goods purchase transactions according to current regulations of Vietnamese law.
We will issue an account so customers can shop on the website mykingdom.com.vn within the terms and conditions of use set out.
Customers will have to register an account with authentic information about themselves and must update if there are any changes. Each visitor must be responsible for their password, account and activities on the website. Furthermore, customers must notify us when their account is accessed illegally. We do not accept any responsibility, whether directly or indirectly, for damage or loss caused by your failure to comply with regulations.
Use of any part of this website for commercial purposes or on behalf of any third party is strictly prohibited without our written permission. If you violate any of these terms, we will cancel your account without prior notice.
During the registration process, you agree to receive promotional emails from the website. If you do not want to continue receiving emails, you can refuse by clicking on the link at the bottom of every promotional email.
Customer feedback
All website content and your comments are our property. If we detect any fake information, we will immediately block your account or apply other measures in accordance with Vietnamese law.
Accept orders and prices
We have the right to refuse or cancel your order for any reason related to objective technical or system errors at any time.
In addition, to ensure fairness for customers who are final consumers of mykingdom.com.vn, we will also refuse orders that are not intended for personal use, bulk purchases or for the purpose of buying and reselling.
We are committed to providing the most accurate price information to consumers. However, sometimes errors still occur, for example if the product price is not displayed correctly on the website or the price is incorrect. Depending on each case, we will contact you for instructions or notify you of order cancellation. that's for you. We also reserve the right to refuse or cancel any order whether or not the order has been confirmed or paid.
Copyright, trademark information
The entire website, copied information, images, logos, symbols, text, content and product display methods are copyrighted to Mykingdom. The use of documents and images from Mykingdom's website and/or server is prohibited under the laws of Vietnam.
The Mykingdom trademark or any Mykingdom trademark or logo may not be used for advertising or informational purposes without our permission. All features, content, specifications, products, product prices and services described and interpreted on the Mykingdom website are subject to change at any time without notice.
Legal rights
The terms, conditions and content of this website are governed by the laws of Vietnam and the competent Courts in Vietnam will resolve any dispute arising from unauthorized use of this website.
Account regulations
Mykingdom has the right to cancel/lock membership when any of the following events occur:
- Registration information is incorrect/unauthenticated.
- Applying/using the program in contravention of regulations (illegal) or for inappropriate purposes such as accumulating and using accounts incorrectly.
- Members involved in prohibited cases or contrary to public order and good customs such as preventing other members from using the Mykingdom website or Mykingdom application or abusing related information from the website other or violate the prescribed obligations.
Security regulations
Our website takes information security seriously and uses best practices to protect your information and payments. Your information during the payment process will be encrypted to ensure safety. Once you complete the order process, you will exit safe mode.
You may not use any program, tool or other form to interfere with the system or change the data structure. The website also prohibits the dissemination, dissemination or promotion of any activities aimed at interfering, sabotaging or infiltrating system data. Violating individuals or organizations will be deprived of all rights and will be prosecuted before the law if necessary.
All transaction information will be kept confidential unless required by law enforcement.
Law and jurisdiction in the Territory of Vietnam
All of these Terms and Conditions and the Contract (and all obligations arising out of contract or related thereto) shall be governed by and construed in accordance with the laws of Vietnam. If there is a dispute arising from these Terms of Use, customers have the right to submit a complaint/suit to a competent Court in Vietnam for resolution.
Frequently Asked Questions
I want to change the delivery address/phone number on an online order, is it possible?
In the above case, you must contact Hotline MKD 19001208 as soon as possible for support!
Can I change the payment method on my order? I currently want to pay by card instead of COD?
Unfortunately, Mykingdom cannot change the payment method. In case you need to change the payment method, you can cancel the old order and place a new order!
